Before you start applying, it’s a good idea to collect all the information you’ll need (see step four). You can’t save the pages and come back to it later, so it’s a good idea to make sure the request is complete before you send it. If you miss anything at this stage don’t worry, you can also add information later when the assessment process starts.
Important to know
You will probably find it easier to use the EHC Hub on a laptop, tablet or desktop computer, rather than a phone. The size of the phone screen makes it harder to read the information and there is a chance you might miss something. If you don’t have any other device apart from a phone, ask a friend or family member if they have one you can use. Some parents have also said the EHC Hub works better when they use Chrome as their internet browser.
Step one: Asking for an assessment
If you search for Devon EHC Hub
you’ll probably end up at a page that has this box on it. At the very bottom of this green box you’ll see the words ‘Request a Needs Assessment’. Hover over that with your cursor and you’ll see it’s a link. Click on it.
Step two: Information about EHC plans and assessments
After you’ve clicked on the link, you’ll see information about EHC plans and what they are. Read it and click the button at the bottom that says, ‘Request an EHC needs assessment’. That takes you to a second page of information about asking for an assessment. Read that and click the button at the bottom that says, ‘Request an EHC needs assessment’.
Step three: Giving consent and agreeing to information sharing
The next page has information about consent and information sharing. You’ll be asked to choose an option – select the one that says you’re a parent applying, rather than an advocate or a young person.
Read the information about consent and how information is shared.
You can write down the details of any individual or organisation that you don’t want information shared with and why. Tick the box to say you agree for information to be shared.
Go to the top right of your screen and click the button that says, ‘Continue request’.
Step four: Giving information
The next stage of the application is the final part and it’s where you’ll be giving information about you, your child and their needs.
There are five sections for you to fill in. The boxes will get bigger as you type.
- Your details, including contact details and the best way for the SEN 0-25 team to contact you.
- Your child or young person’s details.
- Details of all the professionals involved with your child. You can add as many of these as you need to using the ‘add contact’ button. You should include people like therapists, specialist teachers, health professionals, social care enablers, the educational psychologist etc.
- Information about where your child currently goes to school, even if this is outside Devon. If your child isn’t in school, you can type in ‘elective home education’ or ‘child missing education’ and choose either of those options. You’ll also be asked for information about your child’s percentage of attendance. You can ask the school to tell you this, or it may be on any app your child’s school uses for payments and bookings, such as School Gateway. If you don’t have this information don’t worry, you can just leave that box blank.
- Important information about your child. You’ll be asked about your child’s education, health and care needs as you see them. You’ll be asked to say whether your child has been involved in the decision to ask for a needs assessment. If you choose ‘yes’ you will be asked to say what your child or young person’s views are, as well as giving your own. This includes saying what is working well at school and what isn’t. You’ll have another chance to send in your views and your child’s once the assessment starts. You can find out more about what to include in this section in our ‘How to Guide’ to applying for an EHC needs assessment.
Try and make the information you give brief and to the point. If you can’t answer some of the questions, don’t worry. Do what you can to answer as much as you can. The SEN 0-25 team will contact your child’s nursery, school or college for information too.
When you’ve filled in the form and you’re happy with it, click the button at the top of the screen that says ‘send request’. Once you’ve done that, the request will be submitted.
When it’s been processed, you’ll be sent an email asking you to register on the Hub. That means setting up your login details including a password. You’ll get information about how to do this along with the email.
Check your spam or junk folder if you haven’t received an email within a day or two. Then add the Hub email address to your ‘safe sender’ list.