Feedback


We try to provide the information, advice and support that you need. Can you help us do better?

Please take a few minutes to answer some questions for us. We really do value your feedback. Your comments will help us to understand your score.

Are you answering as a parent/carer or young person? P/CYP

1
How easy was it to get in touch with us?
Not at all easy
Very easy

Comment: (What made it easy or difficult?)

2
How helpful was the information, adivce and support we gave you?
Not at all helpful
Very helpful

Comment: (What made it helpful or unhelpful? Comment about any aspects or all)

3
How neutral, fair and unbiased do you think we were?
No at all
Very

Comment:

4
What difference do you think our information, advice or support has made for you?
No difference at all
A great deal of difference

Comment: (Can you tell us more about the difference(s) we made for you? )

(Please tick any that apply)
Please tell us more about the above or any other differences that your contact with our service has made:
5
Overall how satisfied are you with the service we gave?
Very unsatisfied
Very satisfied

Comment: (What could we have done better? What did we do well?)

6
How likely is it that you would recommend the service to others?
Not at all likely
Extremely likely

Comment: (What might you tell another parent about us?)

6b
Do you have any other comments about our service?

Thank you for your help

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