We try to provide the information, advice and support that you need. Can you help us do better?

Please take a few minutes to answer some questions for us. We really do value your feedback. Your comments will help us to understand your score.

Are you answering as a parent/carer or young person? P/CYP

How easy was it to get in touch with us?
Not at all easy
Very easy

Comment: (What made it easy or difficult?)

How helpful was the information, adivce and support we gave you?
Not at all helpful
Very helpful

Comment: (What made it helpful or unhelpful? Comment about any aspects or all)

How neutral, fair and unbiased do you think we were?
No at all


What difference do you think our information, advice or support has made for you?
No difference at all
A great deal of difference

Comment: (Can you tell us more about the difference(s) we made for you? )

(Please tick any that apply)
Please tell us more about the above or any other differences that your contact with our service has made:
Overall how satisfied are you with the service we gave?
Very unsatisfied
Very satisfied

Comment: (What could we have done better? What did we do well?)

How likely is it that you would recommend the service to others?
Not at all likely
Extremely likely

Comment: (What might you tell another parent about us?)

Do you have any other comments about our service?

Thank you for your help

If you are happy to discuss your comments about our service may we contact you?

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