Contact Us

If you can’t find the information you need, or you would like to talk your situation through, there are three ways to get in touch with us: using our contact form, sending an email or calling us.

Professional enquirers: Please email us at We don’t take referrals directly from professionals. But if you’re supporting a parent or carer who would like information or advice from us, and they’ve given you permission to do so, you can help them to fill out the form below. 

  • Fill out our form to ask for support

    If you would like support with a special educational needs issue, please click on the link and fill out the form. We ask you for some basic information at this stage so that we can give you the right support in the right way. You can ask a professional to fill the form out with you.

    Fill out Contact Form

  • Email us

    For specific information about SEND, quick queries or for ordering resources:

    For volunteering:

    For our training for parents or professionals:

    For feedback or questions about our information resources, such as our website and publications:

  • Phone us

    Call our enquiry line on 01392 383080.

    Calls will be answered between 10 am and 3 pm Monday to Friday, or you can leave a message outside of these times.

You can also get in touch with the helpline at Contact

Contact is a national charity for families with disabled children. they have a free helpline for parents and carers where you can get information and advice about special educational needs. Contact also produce a range of publications and other resources about SEND.

Helpline: 0808 808 3555 9.30am-5pm, Monday-Friday. Press 1, to speak to an education adviser, press 2 for all other helpline enquires.

Please note

We always do our best to help you as soon as we can, but we aren’t a crisis or emergency service! We know that sometimes things happen very quickly, for example, if a child is permanently excluded. If you need to speak to us urgently, we will get back to you as soon as we can. In the meantime, we’ll try and give you information that tells you what you need to do next.

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Page updated 2 April 2020