Our vision

By providing a high quality, impartial and confidential service regarding SEND, our aim is to see that parents and carers are empowered, and have the ability to make informed decisions regarding their child’s education and upbringing.

In addition, we help to support children and young people through the process, ensuring their views are heard and understood, enabling them to make their own decisions about their future.

Through championing partnership working across Devon and the rest of the UK we aim to ensure that you know where best to seek help and support regarding your child’s future. Through a programme of training and information exchange we focus on the achievement of positive outcomes for children, young people and their families.

This animation from the Council for Disabled Children shows what information, advice and support services like DiAS must do to meet the minimum standards set nationally.

Our Values

At DiAS, our values are very important in ensuring that we provide the best service to support parents and carers as well as children and young people in Devon with SEND by offering high quality, impartial and accessible information, advice and support that is appropriate to their individual needs, extends their knowledge and maximises their involvement in decision making.

Quality: We have a consistent commitment to high quality and work in line with the Quality Standards for impartial Information, Advice and Support Services.

Confidentiality and impartiality are key to providing services that parents and young people will trust.

Partnership: Our goals are achieved through collaborative working. We will work with parent and carers and partner organisations in a positive and impartial way to support the guidance in the SEND 0-25 code of Practice.

Equity: We champion the right of all parents and carers and their children to equitable and reasonable treatment, to make sure that they are treated with respect and should be at the heart of decision making processes that affect their lives.

Our Mission

The DiAS mission is to provide accurate and impartial information and support to children and young people with SEND, and parents and carers whose child may have additional educational needs, to ensure that all views are heard and understood and to ensure that all parents and carers understand their rights, roles and responsibilities.

Our mission is to work alongside staff and governing bodies in schools and a range of other settings, as well as across the local authority area and other agencies, to develop parent friendly policies and partnership working with parent and carer.


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Page updated: January 2020 Page due for review: January 2022